Returns & Exchanges
At The Monastery Store, we strive to bring peace and comfort to your home; if you are not completely satisfied with your purchase, you may return items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Contact our customer care team via email with your order number and the reason for your return to receive a Return Authorization (RA) number.
Prepare the Package
Carefully pack the items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing